What information do we collect?

When you contact us by email, we’ll collect your email address in order to provide you with better services.

Cookies

In order to better understand what services are valuable to our customers, we use “cookies”. Cookies are small text files that are stored on your computer or in your browser. Cookies are loaded on your browser when you first use a product or service. Cookies do not include any personal information. We may use cookies to identify the browser you are using so that our website displays properly. We also use cookies in various places on our website in order to document your visit to the Blu-ray Master website and allow for a more efficient website design. When you visit the website again, the cookie allows that site to recognize your browser.

You can change the settings in your browser to prevent cookies if you do not want to have a cookie set when you visit our website. While you also have the option of deleting cookies from your computer’s hard disk at any time, if you choose to do so, you may be unable to use some of the features of our website, products, and services.

Software Installation and Activation

Activation, unlocking of free software is achieved through an activation routine at program launch. This process requires a license key.

Activation of a full version software requires an active Internet connection. During the process, a connection to a licensing server is established and a validity check performed. Invalid licenses / license keys or keys that have been used multiple times will result in the display of a licensing error in the program that will disappear once the program has been activated successfully. The validity of a product license will be automatically checked online at regular intervals.

Third-party Analytics Tools

We use the following third-party analytics tools to better understand your interaction with our website and use of our products/services. Our goal is to create a more user-friendly experience for you: We use Google Analytics, a web analysis service from Google, Inc. (“Google”). Google Analytics uses Cookies to make it possible to analyze your use of our website. Information about your use of our website the Cookie generates is usually transferred to a Google server in the USA and saved there. However, before this happens, Google shortens and anonymizes your IP address (Google’s anonymize IP process) if located within a member state of the European Union or in other contracting member states to the Agreement on the European Economic Area. The entire IP address is transferred to a Google server in the USA and saved there only in exceptional cases. You also have the option to prevent Google from acquiring and processing data generated by Cookies and data related to your use of our website (including your IP address) by downloading and installing a Google-provided browser plugin. More information about Google Analytics can be found here.

Other

Protection of Blu-ray Master and third parties: We will disclose accounts and personal data of customers, if we are bound by law to do so or if disclosure is necessary to enforce our General Terms and Conditions or other agreements or to protect our rights or the rights of third parties. This includes data exchange with companies specializing in preventing and minimizing the risk of violation and credit card fraud. We explicitly state that in this context no data will be passed on to those companies for economic use that would contradict this privacy policy.

With your consent: In all other cases we will inform you if personal information is to be handed off to third parties and give you the chance to give your consent.